Privacy Policy

Last updated:

1. Scope

This Privacy Policy explains how HeroFaucet.com collects, uses, discloses, and protects personal data of users who access the Service.

2. What We Collect

We may collect the following categories of information:

  • Account Information: username, email address (if you register), and hashed passwords.
  • Wallet Addresses: cryptocurrency wallet addresses you provide for receiving rewards. These are used only to process payments and verify balances.
  • Usage & Technical Data: IP address, user agent, device information, timestamps, claim history, and logs for abuse prevention and analytics.
  • Cookies & Tracking: cookies and similar technologies for session management, preferences, and analytics.

3. How We Use Your Data

We use collected data to:

  • Process and pay out faucet rewards.
  • Provide and improve the Service, monitor performance, and prevent abuse and fraud.
  • Communicate with users (e.g. service notices, support responses).
  • Comply with legal obligations and respond to lawful requests by authorities.

4. Legal Basis & Legitimate Interests

Where applicable, our processing is based on your consent, the necessity of processing for contract performance (providing the Service), or our legitimate interests (fraud prevention, security, and improvement of services).

5. Sharing & Third Parties

We may share data with:

  • Payment or blockchain service providers to process cryptocurrency transfers.
  • Third-party analytics providers (e.g. Google Analytics) — see below for cookie choices.
  • Law enforcement or regulators when required by law.

We do not sell personal data to third parties.

6. Cookies & Tracking

We use cookies for session management and analytics. You can manage cookies through your browser settings. If you use ad-blocking or tracker-blocking browser extensions, some site features may not work as expected.

7. Security

We implement reasonable technical and organizational measures to protect data (encrypted storage for sensitive values, HTTPS/TLS for transport, access controls, rate-limiting). However, no system is completely secure — we cannot guarantee absolute security.

8. Data Retention

We retain personal data as long as necessary to provide the Service, comply with law, resolve disputes, and enforce agreements. Usage logs and limited history may be retained for fraud prevention for a longer period.

9. Your Rights

Depending on your jurisdiction you may have rights such as access, correction, deletion, restriction, and portability of your personal data. To exercise these rights, contact us at: [email protected]. We may require verification of identity before fulfilling requests.

10. Children

Our Service is not directed to children under 13 (or applicable age in your jurisdiction). We do not knowingly collect personal data from children; if we learn we have, we will take steps to delete it.

11. International Transfers

Data may be processed and stored in countries other than your own. By using the Service, you consent to the transfer of information to those countries.

12. Changes to this Policy

We may update this Privacy Policy. Material changes will be posted on this page with a revised "Last updated" date.

13. Contact

If you have questions about privacy, contact: [email protected]